Test Your Limits

Privacy Policy

Last Updated: 30 July 2025

At Kokoro Performance, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and services.

If you have any questions, please contact us at [email protected].

1. Who We Are

Kokoro Performance
Royston, United Kingdom
Email: [email protected]

We are a full-service driver development company providing coaching, management, and career strategy for young racing drivers. This policy applies to all users of our website and services.

2. Information We Collect

We collect and process the following types of personal data:

a. Information You Provide

  • Name
  • Email address
  • Phone number (if submitted via forms)
  • Any information you provide through contact forms, assessments, or account registration

b. Information We Automatically Collect

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referral source and website interaction data (pages viewed, time on site, etc.)

c. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure site functionality
  • Analyse site traffic
  • Improve user experience
    See section 7 for more on cookies.

3. How We Use Your Information

We process personal data to:

  • Respond to enquiries
  • Provide coaching, assessments, and account services
  • Improve website performance and usability
  • Send marketing communications (if opted in)
  • Maintain website security and detect misuse

We always process data in line with GDPR Article 6 lawful bases, typically based on consent, contract, or legitimate interest.

4. Sharing Your Information

We may share your data with:

  • Service providers (e.g. analytics platforms, hosting providers)
  • Communication platforms (e.g. email or WhatsApp integrations)
  • Legal or regulatory bodies when required

We never sell your data to third parties. Third-party providers are contractually obligated to handle data securely and only for the purposes defined.

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected. This includes:

  • Enquiry records: up to 12 months
  • Assessment or coaching data: up to 5 years unless deleted sooner upon request
  • Website analytics data: up to 26 months

You may request deletion at any time (see section 6).

6. Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Object to processing or request data portability
  • Withdraw consent (if applicable)

To exercise your rights, email [email protected]. We will respond within 30 days.

7. Cookies

Cookies are small files placed on your device that help us understand user behaviour and improve our site.

Types We Use:

  • Essential cookies – for core functionality
  • Analytics cookies – e.g. Google Analytics, to understand usage trends
  • Marketing cookies – only if you consent

You can manage or disable cookies through your browser settings.

8. Third-Party Services

We may use third-party platforms that process your data, including but not limited to:

  • Google Analytics
  • Meta/Facebook Pixel
  • WhatsApp or email tools for communication
  • Supabase or Vercel (if user accounts are used)

These platforms may collect data independently. Please refer to their respective privacy policies.

9. Data Security

We take appropriate security measures to protect your data, including:

  • HTTPS encryption
  • Access controls for admin tools
  • Regular updates and patching
  • Data minimisation practices

While no system is 100% secure, we work to ensure your information is safeguarded.

10. International Transfers

If your data is processed or accessed outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy decisions
  • Standard Contractual Clauses (SCCs)

11. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from anyone under this age. Parents or guardians should contact us if data was provided by a child without consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated date.

13. Complaints

If you’re unhappy with how we handle your data, contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

14. Contact Us

Kokoro Performance
Royston, United Kingdom
Email: [email protected]

Elite Driver Coaching & Racing by Kokoro Performance Management